My product manager interview experience with CapitalOne
The Capital One Product Management interview process is fairly standard by most big-tech PM standards (even though it is not FAANG).
It starts with a recruiter call, followed by a mini-case, and then power day (essentially 4 back to back mini-cases).
Recruiter Call
A quick 30 minute call with a recruiter touching on:
- Why Capital One? I want to work on a product that touches millions and makes their lives better. I appreciate the mission and vision of the company in making financial things more accessible, but also I want to build amazing products.
- A brief rundown of your resume with some clarification on previous product roles?
- Rough estimate on leveling? For the senior manager, PM role, this indicates that you've had experience managing other PMs (~5 junior product people).
- Question time about the interview process, next steps, etc.
Mini Case
- What makes a great product manager?
- Case: How would you approach improving Capital One's shopping mobile app/extension/webapp?
- Offers, price drops, and coupon codes
- Free for everyone
- Primary revenue comes from affiliate commisions
- What are some strategies to best monetize this app?
- Increase the generic cut rate from the affiliates
- Expand the number of retailers that have offerings on the app
- Improve the customer experience to increase completion rate
- Personalized Email offers use browsing history to increase conversion
- Comments on data privacy
- What is the technical architecture for this app?
- Has a front-end
- Has a data base to store X customers, features, etc.
- Needs a service or controller to communicate between the two
- UX critique of a design proposal of a new email offer
- Branding, logos, CTA, links, visual hierarchy
- Solving a prioritization problem with a team dependency that puts us behind by months
- Conversations with senior leaders of both teams, upskilling unblocked team, sharing resources, finding alignment in common interests, sending over engineers to help their blockers
Now, we get prepped for Power Day!
Power Day
- Product Discovery case
- Product Case 1
- Product Case 2
- Product Skills Interview